How to find the Form 1095-A on the Mass Health Connector Website (they sure don’t make it easy…)

TO ALL SITE VISITORS:   Glad you found this site.  It is however focused mainly on Massachusetts residents.  If you are from any of the states, in the list below, please click on the state’s name: California,Colorado, Connecticut, District of Columbia, Idaho,   Maryland, Minnesota, New York,Rhode Island, Vermont,Washington.  This will take you away from here and redirect where you need to be. Bye! Nice having you visit…)

If you are from any other state (other than Massachusetts or any of the states above, then you should use Healthcare.gov (or any other state website), log into your account, and look in your “mailbox” for your tax forms.

So, for the lucky MA resident that is looking for their 1095-A.  You have found a place that will really tell you what to do….

Here’s how to find IRS Form 1095-A on the Massachusetts Health Connector website.  First, you must be able to log into your Mass Health Connector online account.  If you don’t have your user name and password.  Call the Health Connector at 1-877-623-6765.  This information is only for the state of Massachusetts.  You can get all your MA Form 1095-A’s going back all years.  Other states that use healthcare.gov will find their 1095-A at www.healthcare.gov.  Note you may have received IRS  letter 12C where the IRS is looking for Form 1095-A.

IF YOU ARE TRYING TO DO THIS FROM YOUR IPHONE, STOP!  Go find a desktop (Windows or Mac) and do this from there.  You are going to need to print out the Form 1095-A.  These screen shots are from a computer–NOT YOUR SMART PHONE!

Step 1–Sign into your MA Health Connector Account.  You need to be signed in.  IF YOU GOT THE IRS LETTER 12C LOOKING FOR FORM 1095-A ,YOU HAVE AN ACCOUNT.  You may need to contact customer service at the Health Connector to figure out your log in and reset your password.  The screen may no longer look like what you see below.  That’s not important.  You just need to log in!

Step 2–This is the next screen you should see, (or at least the top part of it).   This is what I see when I log in.  Your screen may be different. 

Look for the menu across the screen:  “My Profile”, “My Eligibility” Etc.  Click on “My Enrollments”

 

 

 

Step 3–This is what I see when I access “My Enrollments”.  Look for the button on the right hand side that says “MAKE A PAYMENT”.  If for some reason, your interface doesn’t look like mine you want to find the payments section, but you must find payments from WITHIN the application not simply try to make a payment from the website’s home page.   Don’t worry, you will not be making a payment.

Step 4–Once you click on the “Make a Payment” button, you open up a screen that has many more options than simply making payments.  NOW, YOU’RE NEARLY DONE.  You should be feeling really good.  Do you see something that says “IN BOX?”.   Underneath, “IN BOX”. you should see “TAX FORMS”.  If you don’t see “Tax Forms” click on where it says “IN BOX” and the sub-menu should appear.  Obviously, TAX FORMS is what you’ve been looking for all this time.  CLICK ON THAT.

Step 5–Under Notices (also at the top) it says, “My Tax Documents”, click on that:

Step 6–From here, you can print out your Form 1095-A, note that sometimes you may have more than one document for the same year.  It just works that way.

ARE YOU STILL HAVING PROBLEMS?     Sometimes it still not this easy, and your HealthConnector account just doesn’t look like this.  I get it.  There’s another option.  You can download and printout an Authorized Representative Designation Form here.    Print out this form.  This form is 3 pages, but you only need to fill out Section 1, Part A–just to the part where you sign.  You can designate anyone as your representative.  If you designate me (Charles), I will get your Form 1095-A for you from the Health Connector.

Finally, if you have an interesting 1095-A/Premium tax credit situation and need help with your taxes, I am probably better than most in this type of situation, but please, I am full time professional, and while I love helping others in general, this would be “on the meter” as they say.  See the rest of my website for information on my practice.  My rates are included int eh FAQ section.

FEELING GRATEFUL?   Did this information do the trick?  Was this just what you were looking for?  I am so happy.  That’s great.  Go on, finish your taxes and have a great day.  However, if by some chance you’d like to let me know that you appreciate this web page, then a nice note, or a nominal contribution of $1.00 (that’s it) would really make my day.

 

No, I’m not getting rich, but it’s nice to feel appreciated, and it will motivate me to keep doing this type of thing without filling my website with all sorts of ads.    –Charles

46 Responses to How to find the Form 1095-A on the Mass Health Connector Website (they sure don’t make it easy…)

  1. Angela says:

    Hi there!
    My taxes have also been help up with no responses back from the IRS . This this week of wanting more information of A1095 and something else. This is the first year I was able to claim my child , as he was born in 2019.
    I have no idea why this is happening? But it’s time limited as the letter states. Any information would be helpful. Thank you!

  2. Heather says:

    I am going crazy. I got a letter saying that my tax return has been held up for months because I need to provide a 1095-a and complete a 8962 with that info.
    I can’t find it. Should I go in like I am filling out the application and then wait until the end when I get to the payment part? I need this info for 2019 badly – I can’t get anyone from the IRS on the phone and I can’t find the info they want. So stressed!

    • admin says:

      I’m so sorry for all this. If you call my office, I can help you. I sent you an email privately.

  3. Kate says:

    Help please! My boyfriend and I are on the health connector. When we signed up for insurance they said because we live together and have a child we have to apply together. I received my 1095-A form. Both myself and bf are on here. We both have to do a separated tax return, we aren’t married. I called the health connector and they told me to reach out to a tax professional.
    A tax professional told me to call them and ask what to do. Last year they told me to split everything in half but can’t give me a answer this year. What Collum do I split in half? Thank u

    • admin says:

      You have what is called an “allocated credit” and this is extremely complicated, BUT there is typically a possibility to
      optimize this and generate a nice tax result. You need to engage a tax professional at this point. I am happy to help.

  4. Anand says:

    The Mass Health Connector website might be one of the worst designed websites I’ve ever encountered. Thank you for making this one ridiculously hidden piece of information very easy to find.

  5. RONALD SKINNER says:

    I click on the Make Payment button then I get a message “SAML is required”. Can you tell me what this means

    • admin says:

      This is some weird technical thing between your computer and the website. I have no idea, but try the
      following: If you have more than one browser (Chrome, Firefox, etc.) Try a different browser. If you
      are using Chrome, try opening a window in “Incognito Mode”. Finally, a different computer, might work.
      I am not an expert and this is the limit of my advice.

  6. Alexander Thorp says:

    Charles,

    Very helpful!!!!

    Thank you. It is slightly different today than when you wrote it, but the logic still works.

    • admin says:

      Thank you. I realize that the Health Connector has been revised (early July)
      I need to re-do my screenshots. I haven’t had a chance to do anything since 7-15 is upon me.
      I am glad that you were able to follow the logic flow. I am actually sorry that they
      didn’t fix this to make it easier. That’s what I am inferring from your post.

  7. Charlene says:

    I tried these helpful steps but it says:

    We don’t have any Health Connector plan enrollment information for you yet.
    If you completed an application and chose a plan, please allow up to 4 hours to see your plan information here.
    If you have not completed an application or chosen a plan yet, please close this screen and return to your online account to take your next step.

    If you need help, please visit our website at MAhealthconnector.org. Or call us at 1-877-MA-ENROLL (1-877-623-6765), or TTY 1-877-623-7773

    ———————————–

    this doesn’t make sense because I do have a plan and have had one for years….I do not pay anything monthly so is that the reason? I need to file in 3 days!!! yikes!

    • admin says:

      THis means you are NOT on Obamacare. If you are not paying anything, you are likely
      on MassHealth. There is NO 1095-A and you don’t have any Advanced Premium Tax Credits to
      deal with.

  8. Jan says:

    THANK YOU so much!!! As you can see I waited till almost the last minute to do my taxes!! And they sure don’t make it easy to find!

  9. Stymmied in Somerville says:

    Thanks for the help! The health connector is so crappy we need people like you!

  10. Laura F. says:

    Thanks, I had looked around for this form (both physical and online) for hours – I really appreciate this post! Never would have thought to hit the Make a Payment button…

  11. Greg says:

    Super helpful😎

    Thank you👍

  12. Olivia says:

    Very helpful, thank you!

  13. Christine Osterwalder says:

    Thank you so very much! Your screenshots were extremely helpful.

  14. Marcela De melo says:

    Good morning,

    I have not received my 1095 A , is it possible to email me the form?

    • admin says:

      This site isn’t an official government site. I just set this up as a community service. I have nothing
      to do with Healthcare.gov or the Health Connector and cannot send you your 1095-A

  15. Richard W. says:

    You’re still helping people! I just used your tips to locate my 1095-A for 2019. Got the IRS Letter 12C today, and have been trying to remember if I ever received the 1095-A or not… first year dealing with APTC… what a headache. Thank you!

  16. Sothear Pich says:

    Good morning,

    I have not received my 1095 A , is it possible to email me the form?

    • admin says:

      This is a private website sponsored by a friendly website. I have no connection with the Health Connector and
      cannot send out a Form 1095-A. You must set up your Health Connector account and follow the instructions on this site.

  17. Monika Wahi says:

    Thank you for this! It is so clear. Without this, I would have never found the form!

  18. Aggie says:

    Thank you so much, big help!

    Also for those who’s “make a payment” buttons don’t work, don’t use Safari!

  19. Marion says:

    I received the IRS letter 12-C. Without your tutorial, I would never have found this form. Thank you!

    I was actually in the process of filing an amended return (for a different reason) when I got the 12-C, which says NOT to file an amended return. This was the first year I used a CPA and I wish I hadn’t!!!

    Thoughts about filing an amended 1040 after being told not to?

    Thanks again for the directions!

    • admin says:

      Filing an amended return won’t mess things up. It will very much slow things down though. It will take FOREVER for the IRS to figure this out.
      For the record however, the CPA is not responsible for the fact that he or she was not provided with Form 1095-A. (If you didn’t give it to him.)

  20. Jeremy Hoban says:

    Wow!! That was super helpful. There’s no way I would have found this on my own!

  21. Lindsay says:

    Thank you!

  22. Gary says:

    Thank you, Charles! You saved my day.

  23. rachel says:

    I had got my 1095-A in the mail in its BLUE envelope. I was looking for help in getting Turbo Tax to read the PDF I downloaded from MA Health Connector’s website. I even created a single page PDF of just the 1 page form and it didn’t work.

  24. Luana says:

    Thank you for your help!!

  25. Dingo says:

    You’re amazing.

  26. MT says:

    You saved me much stress. Last year I got one in the mail and I was freaking out that it hadn’t arrived.

  27. eibaby says:

    AWESOME!!!! Thank you so much for this really easy to follow instruction. Needed it and wasn’t sure WHERE I’d locate it!

  28. Ary says:

    Thanks!!!!

  29. John says:

    Very Helpful, thank you.

  30. Michele says:

    THANK YOU !!

  31. Micah W. says:

    THANK YOU! I haven’t gotten a 1095-A in the mail yet and am eager to file. This worked ike a charm.

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