How to find the Form 1095-A on the Mass Health Connector Website (they sure don’t make it easy…)

TO ALL SITE VISITORS:   Glad you found this site.  It is however focused mainly on Massachusetts residents.  If you are from any of the states, in the list below, please click on the state’s name: California,Colorado, Connecticut, District of Columbia, Idaho,   Maryland, Minnesota, New York,Rhode Island, Vermont,Washington.  This will take you away from here and redirect where you need to be. Bye! Nice having you visit…)

If you are from any other state (other than Massachusetts or any of the states above, then you should use (or any other state website), log into your account, and look in your “mailbox” for your tax forms.

So, for the lucky MA resident that is looking for their 1095-A.  You have found a place that will really tell you what to do….

Here’s how to find IRS Form 1095-A on the Massachusetts Health Connector website.  First, you must be able to log into your Mass Health Connector online account.  If you don’t have your user name and password.  Call the Health Connector at 1-877-623-6765.  This information is only for the state of Massachusetts.  You can get all your MA Form 1095-A’s going back all years.  Other states that use will find their 1095-A at  Note you may have received IRS  letter 12C where the IRS is looking for Form 1095-A.

Step 1–Sign into your MA Health Connector Account.

Step 2–This is the next screen you should see, click on “My Enrollments”

Step 3–At the Enrollments page, click on Payments.  If for some reason, your interface doesn’t look like mine you want to find the payments section, but you must find payments from WITHIN the application not simply try to make a payment from the website’s home page.

Step 4–Once you click on the Green “Make a Payment” button, you open up a screen that has many more options than simply making payments.

Step 5–Under Notices (also at the top) it says, “My Tax Documents”, click on that:

Step 6–From here, you can print out your Form 1095-A, note that sometimes you may have more than one document for the same year.  It just works that way.

ARE YOU STILL HAVING PROBLEMS?     Sometimes it still not this easy, and your HealthConnector account just doesn’t look like this.  I get it.  There’s another option.  You can download and printout an Authorized Representative Designation Form here.    Print out this form.  This form is 3 pages, but you only need to fill out Section 1, Part A–just to the part where you sign.  You can designate anyone as your representative.  If you designate me (Charles), I will get your Form 1095-A for you from the Health Connector.

Finally, if you have an interesting 1095-A/Premium tax credit situation and need help with your taxes, I am probably better than most in this type of situation, but please, I am full time professional, and while I love helping others in general, this would be “on the meter” as they say.  See the rest of my website for information on my practice.  My rates are included int eh FAQ section.

FEELING GRATEFUL?   Did this information do the trick?  Was this just what you were looking for?  I am so happy.  That’s great.  Go on, finish your taxes and have a great day.  However, if by some chance you’d like to let me know that you appreciate this web page, then a nice note, or a nominal contribution of $1.00 (that’s it) would really make my day.


No, I’m not getting rich, but it’s nice to feel appreciated, and it will motivate me to keep doing this type of thing without filling my website with all sorts of ads.    –Charles

32 Responses to How to find the Form 1095-A on the Mass Health Connector Website (they sure don’t make it easy…)

  1. Stymmied in Somerville says:

    Thanks for the help! The health connector is so crappy we need people like you!

  2. Laura F. says:

    Thanks, I had looked around for this form (both physical and online) for hours – I really appreciate this post! Never would have thought to hit the Make a Payment button…

  3. Greg says:

    Super helpful😎

    Thank you👍

  4. Olivia says:

    Very helpful, thank you!

  5. Christine Osterwalder says:

    Thank you so very much! Your screenshots were extremely helpful.

  6. Marcela De melo says:

    Good morning,

    I have not received my 1095 A , is it possible to email me the form?

    • admin says:

      This site isn’t an official government site. I just set this up as a community service. I have nothing
      to do with or the Health Connector and cannot send you your 1095-A

  7. Richard W. says:

    You’re still helping people! I just used your tips to locate my 1095-A for 2019. Got the IRS Letter 12C today, and have been trying to remember if I ever received the 1095-A or not… first year dealing with APTC… what a headache. Thank you!

  8. Sothear Pich says:

    Good morning,

    I have not received my 1095 A , is it possible to email me the form?

    • admin says:

      This is a private website sponsored by a friendly website. I have no connection with the Health Connector and
      cannot send out a Form 1095-A. You must set up your Health Connector account and follow the instructions on this site.

  9. Monika Wahi says:

    Thank you for this! It is so clear. Without this, I would have never found the form!

  10. Aggie says:

    Thank you so much, big help!

    Also for those who’s “make a payment” buttons don’t work, don’t use Safari!

  11. Marion says:

    I received the IRS letter 12-C. Without your tutorial, I would never have found this form. Thank you!

    I was actually in the process of filing an amended return (for a different reason) when I got the 12-C, which says NOT to file an amended return. This was the first year I used a CPA and I wish I hadn’t!!!

    Thoughts about filing an amended 1040 after being told not to?

    Thanks again for the directions!

    • admin says:

      Filing an amended return won’t mess things up. It will very much slow things down though. It will take FOREVER for the IRS to figure this out.
      For the record however, the CPA is not responsible for the fact that he or she was not provided with Form 1095-A. (If you didn’t give it to him.)

  12. Jeremy Hoban says:

    Wow!! That was super helpful. There’s no way I would have found this on my own!

  13. Lindsay says:

    Thank you!

  14. Gary says:

    Thank you, Charles! You saved my day.

  15. rachel says:

    I had got my 1095-A in the mail in its BLUE envelope. I was looking for help in getting Turbo Tax to read the PDF I downloaded from MA Health Connector’s website. I even created a single page PDF of just the 1 page form and it didn’t work.

  16. Luana says:

    Thank you for your help!!

  17. Dingo says:

    You’re amazing.

  18. MT says:

    You saved me much stress. Last year I got one in the mail and I was freaking out that it hadn’t arrived.

  19. eibaby says:

    AWESOME!!!! Thank you so much for this really easy to follow instruction. Needed it and wasn’t sure WHERE I’d locate it!

  20. Ary says:


  21. John says:

    Very Helpful, thank you.

  22. Michele says:

    THANK YOU !!

  23. Micah W. says:

    THANK YOU! I haven’t gotten a 1095-A in the mail yet and am eager to file. This worked ike a charm.

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